How ADR Works

This invaluable resource for both beginning and seasoned labor and employment law practitioners provides guidance on multiple facets of dispute resolution. Guidance covers achieving better outcomes, understanding what mediators and arbitrators are looking for, how neutrals decide arbitration cases, succeeding in mediation and arbitration, and crafting stronger ADR programs and settlement agreements.

Price: $155 Book

Norman Brand


A companion volume to Elkouri and Elkouri: How Arbitration Works 

This book presents the wisdom of top practitioners, both advocates and neutrals, in the area of labor and employment arbitration and mediation. Experts in the field offer advice on preparing yourself, your client, and your case for mediation and arbitration.

This impartial resource, geared to beginning and seasoned legal professionals, provides invaluable guidance, including how to:

  • prepare for mediation and arbitration
  • provide the procedural protections for employment arbitration required by the Supreme Court
  • create fair procedures to ensure due process protection
  • improve your success as an advocate in employment arbitration

Written for practitioners, this unique publication is especially important in view of the increasing use of mediation by courts and agencies as a way of resolving employment claims.

The editor provides insightful “Putting It Together” pieces—enabling you to gain the best perspective from both sides of the issue. The commentary synthesizes diverse views into cohesive advice for improving your practice.


Bloomberg BNA authors and editors are practicing professionals with insider perspectives and real-life experience. Learn more about this book’s authors and editors.

Committee on ADR in Labor & Employment Law

ABA Section of Labor & Employment Law

Norman Brand has more than 30 years’ experience as arbitrator and mediator in more than 3000 labor, employment, and other cases.