Audrey Hipkins became the Chief Operating Officer for the Tax & Specialty Division of BBNA in 2013. As COO she plays a key role in developing strategic plans to effectively serve our markets and directly oversees the Software Segment and Sales group. Hipkins joined BNA in 1993 as a Senior Systems Analyst in the Information Technology Division. She was appointed Manager of CD-ROM Development in 1996 and was promoted to Technical Director for Environment, Health & Safety (EHS) services in 1997. In 2000, she was named Group Publisher for the company’s EHS Division, with responsibility for the division’s 25 publications and services, guiding all phases of new product development, and developing business-to-business strategic alliances. In 2009 she became the Chief Product Officer with responsibility for the company’s customer-facing technology strategy, including the ongoing development and enhancement of Bloomberg BNA’s web platform. Prior to joining BNA, Hipkins was President of Quick Source, Inc., where she created CD-ROM products for various government agencies and commercial publishers. She previously worked as a programmer for Automated Sciences Group, IBM, and Draper Laboratories. Hipkins graduated from the Massachusetts Institute of Technology with a B.S. in computer science and engineering, and earned an M.B.A. from the Fuqua School of Business, Duke University.