Shipping
Information
Domestic: All domestic
orders are shipped via United Parcel
Service (UPS) unless another method of
shipment is specified. All shipments are
FOB Origin (Edison, NJ). A packing slip
accompanies each shipment. Same-day shipment
is available for an additional $25.00
on all orders called in before 11:00 a.m.
EST.
Foreign: All foreign
orders (outside the US and Canada)
are shipped by air via FedEx or DHL. Shipping
and handling charges are $65.00 for the
first book and $30.00 for each additional
book, for each shipping location.
Please note that orders must be paid in
US dollars.
Billing
and Payment
For billed orders, invoices are
mailed to the billing address; payment is
due within 30 days. Each invoice includes
the cost of the books, your state's sales
tax, and actual shipping/handling charges.
G.S.T. (7%) will be added to Canadian
orders. An additional handling fee is
charged to all foreign shipments. Pro
forma invoices are sent upon request.
For prepaid orders, remit the
cost of the books, your state's sales
tax, and shipping charges of $12.00 for
the first volume, $6.00 for each additional
volume, for each shipping location.
If your organization is tax-exempt,
please enclose a copy of your certificate
with your order, or fax to 1-732-346-1624.
Make checks payable to BNA Books.
We also accept payment by VISA and
MasterCard.
Standing
Orders
All BNA books are Standing Order
titles. This means that new editions or
supplements will be sent to you on your
30-day approval. You may choose not to
receive this service when you place your
order, or at any time thereafter.
Returns
You must include a copy of your invoice
or packing slip for proper credit. Books
ordered as a set must be returned as a
set. Send returns via UPS only to:
BNA Books
Attn.: Returns Department
30 Mayfield Avenue
Edison, NJ 08817
Discounts
Educational, public, and government
libraries are entitled to a 20%
discount. Please note that discounts
cannot be combined. Should you
qualify for another discount, we will
honor the highest discount.
When ordering multiple copies of the
same book, you are entitled to the
following quantity discounts:
| 5
to 9 copies . . . . . . |
.
. . . . . . . . . . |
less
10% |
| 10
to 29 copies . . . . |
.
. . . . . . . . . . |
less
15% |
| 30
to 59 copies . . . . |
.
. . . . . . . . . . |
less
20% |
| 60
to 119 copies . . . |
.
. . . . . . . . . . |
less
25% |
| 120
or more copies |
.
. . . . . . . . . . |
less
30% |
All orders placed on our home page (www.bnabooks.com)
are entitled to a 10% discount.
Only one type of discount can be
honored for each order.
Examination
Copy Policy
Professors may request any BNA book for
possible adoption on a 60-day examination
basis. Once we are notified that a firm
order has been placed for at least 10
copies, the invoice will be canceled.
If not, the professor may keep the book
at a 25% educator's discount (plus tax
and shipping) or return it--the invoice
will be immediately canceled.
In addition to a complimentary copy to
the professor, BNA Books will send the
library a complimentary copy of any
adopted text. Please call our
Customer Service Department at
1-800-960-1220 to request your copy.
We will need the confirming ordering
information from the bookstore.
