Clients in the Cloud: Challenges of Storing Client Information on Web-Based Platforms

Wednesday, August 20, 2014
1:00 PM - 2:30 PM ET

Eric S. Boos
Title, Shook, Hardy & Bacon L.L.P
Marcos Marrero
Title, Greenspoon Marder
John Anderson
Title, Shook, Hardy & Bacon L.L.P.


Cloud computing and "Software as a Service" (SaaS) provide businesses of every size in nearly every industry powerful, accessible tools that previously required significant financial investments. Billing services, storage and file sharing, client relationships, and office productivity software are all now available in web-based form. 



Eric Boos is an attorney in Shook, Hardy & Bacon’s Miami office. His practice focuses on complex commercial litigation, including data security and privacy, information integrity, and all forms of intellectual property protection. Mr. Boos regularly assists his clients with the identification and mitigation of data security risks and the preservation of information systems integrity and continuity, drafting consumer privacy policies, monitoring industry-specific regulatory requirements for sensitive data, designing effective data breach response protocols, managing regulatory inquiries, and protecting intellectual property rights. He is a member of the Florida Bar's Business Law Section, Appellate Practice and Advocacy Section, Entertainment Arts and Sports Law Section, and Young Lawyers Division.

Mr. Boos earned a J.D., magna cum laude, from the University of Miami School of Law and a B.A., cum laude, in international studies and economics, from the University of Miami. He is admitted to practice in Florida as well as before the U.S. District Courts for the Southern and Middle Districts of Florida.


Marcos Marrero is an IT Risk & Information Security Manager with over 15 years of experience in the establishment and ongoing management of IT risk and information security programs. Mr. Marrero first started his career in Information Security while working for Lloyds Banking Group in Miami and New York. He assisted with, and later was in charge of, establishing the bank’s first IT risk and information security program. After several years at Lloyds, Mr. Marrero moved on to the legal industry and relocated to Florida to lead the implementation of an information security program for international law firm Greenberg Traurig. While at Greenberg Traurig, he realized the unmet need for law firms to have robust information security programs in place. Once the implementation at Greenberg Traurig was complete, he took the opportunity to assist Greenspoon Marder with the implementation of an IT risk and information security program. Mr. Marrero also runs a successful information security consulting business, which assists small and medium-sized businesses with ensuring the security of their information and systems.


John Anderson is the Chief Information Officer at Shook, Hardy & Bacon LLP. He has been with Shook Hardy since 2002 and has worked in leadership positions in the information technology field for more than three decades. Mr. Anderson’s experience includes oversight of strategic planning, budgeting, data center architecture, programming, user support, litigation support, records management, library services, knowledge management, information governance, disaster recovery, vendor management, and staff development. He is very involved with several technical and legal organizations, including the International Legal Technology Association (ILTA). Mr. Anderson earned accounting and Master of Business Administration degrees from the University of Kansas, is on the executive committee of the University of Kansas’ School of Business Advisory Council, and is also a frequent guest lecturer at the school.