The value of effective coaching is in achieving bottom-line results by changing behavior. If you are ever tempted to write off an employee, this seminar is for you.

You will learn how to take pride in being direct by saying what’s on your mind and recognize that one size does not fit all. When performance issues are ignored they escalate; good coaching kills are one of the best retention tools you have.

Join Carol Hacker, with Hacker and Associates, as she explains how to:

•Meet the challenges of coaching and counseling head-on despite difficult workplace issues
•Avoid quick solutions to tough situations
•Develop the fine art of asking questions to explore options and solve problems
•Provide coaching and counseling for each of three levels of performers – super stars, average performers and below average performers
•Partner with employees through empowerment and build and lead effective teams
•Deliver high-impact feedback to help your employees make changes before bad behavior becomes a habit
•Relate to your employees responsively and appropriately

Register quickly and easily online to secure your space now. Or, please call 1-800-372-1033 option 6, then sub-menu option 1, and refer to date and title of conference. Lines are open Monday through Friday from 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays.

Don't miss this opportunity to hear a lively, dynamic presentation. Not only are Webinars an excellent way for you to stay current; with Bloomberg BNA you also get:
•Quality. Count on it. Nothing is canned.
•Objectivity. Bloomberg BNA provides you with the best and most objective information. Unlike other companies, we don't use our Webinars as a forum to sell outside solutions.
•Affordability. Bloomberg BNA Webinars are inexpensive compared to the cost of travel to attend a conference. Plus, you may use a speakerphone and invite as many of your colleagues as you want to listen in-all for the price of a single registration.
•Convenience. No airlines. No travel. No time out of the office.

In addition, you'll receive:
•Personal attention. Once you've registered, send your questions in advance to sharper@bna.com and they'll be included in the program. You'll also have a chance to ask your questions during the Webinar.
•Follow-up materials. You need no materials upfront to follow along to our live conference. But Bloomberg BNA always issues a follow up e-mail with contact information for our speakers, as well as other materials related to the topic.
•1.5 HRCI credits by attending this Webinar. Find out how. 
 

Bloomberg BNA Subscriber $149.00
Non-Subscriber $224.00
CD with registration $75.00
CD without registration $149.00 subscribers; $224.00 non-subscribers