Our Customer Contact Center is available Mon.-Fri., 8:30 a.m. to 7:00 p.m. ET (excluding most federal holidays), to serve your business, technical, training, research and product support needs.
Bloomberg BNA's Customer Relations staff can help manage your subscriptions by providing your account status, answering your billing and payment questions, or putting you in touch with your local Account Executive for product and pricing information. In addition, we will handle your address changes or corrections, orders for replacement or missing material or requests for a forgotten username and password.
How to Contact Us
Mailing Address
Bloomberg BNA's Customer Contact Center
3 Bethesda Metro Center, Suite 250
Bethesda, MD 20814-5377
Fax
1.800.253.0332
Customer Contact Phone Menu
| Option |
Description |
| 1 |
To speak with Customer Support:
Submenu Option 1
Account changes, billing, renewals or payment information
Submenu Option 2
To order replacement or missing material or to make a credit card payment
|
| 2 |
To speak with Sales Support:
Product pricing information, purchase a subscription, or to contact your Bloomberg BNA Account Executive |
| 3 |
To speak with Technical Support:
Technical support for your Bloomberg BNA web or electronic product |
| 5 |
To speak with Training and Content Support:
Research assistance, editorial inquiries, training, and product support
Submenu Option 1
For Bloomberg BNA products except the BNA Convergence family of products Or to order a document referenced in a BNA publication
Submenu Option 2
For BNA Convergence, CustomClip, CompanyDash, InfoDash, or BNAlerts
Submenu Option 3
To order collective bargaining information or custom research
|
| 6 |
To register for or obtain information on Bloomberg BNA conferences, Webinars or questions about Bloomberg BNA’s online store |
| 9 |
If you know the agent you're trying to reach, please dial the Agent ID |
BNA Books Contact Information
Phone
1.800.960.1220 (US and Canada)
1.732.476.6397 (International callers)
Mailing Address
BNA Books Division of BNA
PO Box 7814
Edison, NJ 08818-7814
Fax
1.732.346.1624