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Contact Us

Our Customer Contact Center is available Mon.-Fri., 8:00 a.m. to 8:00 p.m. ET* (excluding most federal holidays), to serve your business, technical, training, research and product support needs.

*For customers requiring assistance accessing Bloomberg BNA products after regular business hours, your call will be forwarded to the 24/7 extended support desk at Bloomberg Law.

Bloomberg BNA's Customer Relations staff can help manage your subscriptions by providing your account status, answering your billing and payment questions, or putting you in touch with your local Account Executive for product and pricing information. In addition, we will handle your address changes or corrections, orders for replacement or missing material or requests for a forgotten username and password.

How to Contact Us
Phone
1.800.372.1033 (US and Canada)
703.341.3500 (International callers)
Mailing Address
Bloomberg BNA's Customer Contact Center
3 Bethesda Metro Center, Suite 250
Bethesda, MD 20814-5377
Fax
1.800.253.0332  
Online
Please complete one of our online support forms and a representative will get back to you shortly.
 
Customer Contact Phone Menu
Option Description
1 To speak with Customer Support:

Submenu Option 1
Account changes, billing, renewals or payment information

Submenu Option 2
To order replacement or missing material or to make a credit card payment
2 To speak with Sales Support:
Product pricing information, purchase a subscription, or to contact your Bloomberg BNA Account Executive
3 To speak with Technical Support:
Technical support for your Bloomberg BNA web or electronic product
5 To speak with Training and Content Support:
Research assistance, editorial inquiries, training, and product support

Submenu Option 1
For Bloomberg BNA products except the BNA Convergence family of products Or to order a document referenced in a BNA publication

Submenu Option 2
For BNA Convergence, CustomClip, CompanyDash, InfoDash, or BNAlerts

Submenu Option 3
To order collective bargaining information or custom research
6 To register for or obtain information on Bloomberg BNA conferences, Webinars or questions about Bloomberg BNA’s online store
9 If you know the agent you're trying to reach, please dial the Agent ID

BNA Books Contact Information

Phone 
1.800.960.1220 (US and Canada)
1.732.476.6397 (International callers)

Mailing Address 
BNA Books Division of BNA
PO Box 7814
Edison, NJ 08818-7814

Fax 
1.732.346.1624


International customers can also contact:
UK, Europe, Middle East, Africa and South America
Mon.-Fri., 9:00 a.m to 5:00 p.m. UK time, excluding public holidays.

Customer Service
Bloomberg BNA
1st Floor
38 Threadneedle Street
London EC2R 8AY
UK

Phone : + 44 (0) 207 847 5801
Fax: + 44 (0) 207 847 5840
Email: customerservice@bnai.com
Asia Pacific Region
Mon.-Fri., 9:00 a.m. to 5:00 p.m. Singapore time, excluding public holidays.

Customer Service
Bloomberg BNA
3 Church Street
Samsung Hub
Level 8
Singapore 049483

Phone : +65 6408 3734
Fax: +65 6408 0101
Email: customerservice@bnai.com