General
Account Management
Invoices/Billing
General
Q: What is Bloomberg BNA's federal tax identification number?
A: Bloomberg BNA's federal tax identification number is 53-0040540.
Q: How do I notify Bloomberg BNA of our tax-exempt status?
A: You can include a copy of your tax-exempt certificate along with your initial payment and original invoice or, you can fax a copy of the certificate to our Tax Compliance Dept. at (202) 261-1591.
Q: How can I order a Bloomberg BNA publication?
A: Most Bloomberg BNA publications are sold on an annual subscription basis in a variety of publishing formats including both print and electronic options. To subscribe, contact your Bloomberg BNA Account Executive or, call Bloomberg BNA's Customer Contact Center at (800) 372-1033, option 2, Mon.-Fri., 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. You also can use the Request Product/Pricing Information form to send your request to Bloomberg BNA electronically.
Q: How do I get in touch with my Bloomberg BNA Account Executive?
A: To contact your Account Executive, call Bloomberg BNA's Customer Contact Center at (800) 372-1033, option 2, Mon.-Fri., 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays.
Q: How do I order missing or replacement material for my Bloomberg BNA print subscription?
A: To order missing or replacement material, call Bloomberg BNA's Customer Contact Center at (800) 372-1033, option 6, Mon.-Fri., 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. You also can complete the Replacement Pages, CDs and other Materials form to send your request to us electronically.
Account Management
Q: What is my Bloomberg BNA customer number and where can I find it?
A: Your six-digit customer number is your own unique Bloomberg BNA identifier, whether you are the end user or subscriber, the one who pays the bills, or the one who receives the publication. There is only one number you need to remember that ties you to all your Bloomberg BNA transactions. You can find your customer number on a variety of correspondence you receive from us, including invoices and payment reminders. Or, you can call Bloomberg BNA's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., from 8:00 a.m. to 8:00 p.m. ET , excluding most federal holidays, to obtain your customer number.
Q: How do I notify Bloomberg BNA of contact name, organization name, or address changes?
A: To notify Bloomberg BNA of contact name, organization name, or address changes, you can complete the Address Change form to submit your request to us electronically. Or, you can call Bloomberg BNA's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., from 8:00 a.m. to 8:00 p.m. ET , excluding most federal holidays.
Q: How do I change who is to receive our Bloomberg BNA subscription?
A: To change the attention name on a Bloomberg BNA subscription, please call Bloomberg BNA's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., from 8:00 a.m. to 8:00 p.m. ET , excluding most federal holidays. You also can use the Account Status/Feedback or General Inquiry form to send your request to us electronically.
Q: How do I find out if my Bloomberg BNA account has been paid and if not, how much I owe?
A: For the status of your Bloomberg BNA account, please call Bloomberg BNA's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. You also can complete the Account Status/Feedback or General Inquiry form to send your request to us electronically.
Q: How can I retrieve a forgotten username/password?
A: If you have forgotten your username and/or password, please call Bloomberg BNA's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. You also can complete the Account Status/Feedback or General Inquiry form to send your request to us electronically.
Q: How can I make user changes to my Bloomberg BNA web subscription?
A: If you need to delete, replace, or add users within your licensed agreement to your Bloomberg BNA subscription, please call Bloomberg BNA's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. You also can complete the Account Status/Feedback or General Inquiry form to send your request to us electronically.
To increase the number of licensed users to your existing Bloomberg BNA subscription, contact your Bloomberg BNA Account Executive or, call Bloomberg BNA's Customer Contact Center at (800) 372-1033, option 2, Mon.-Fri., 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. You also can use the Request Product/Pricing Information (active link to form) online form to send your request to us electronically.
Invoices/Billing
Q: How do I read my Bloomberg BNA invoice?
A: View the guide to understanding your Bloomberg BNA invoice.
Q: How can I pay my Bloomberg BNA invoice?
A: There are several options for paying your Bloomberg BNA invoice.
- By Check: You can mail the bottom portion of your Bloomberg BNA invoice along with a check payable (in U.S. dollars drawn on a U.S. bank) to Bloomberg BNA to:
- BNA
- PO Box 17009
- Baltimore , MD 21297-1009
- Credit Card: To make a credit card payment, you can mail the bottom portion of your Bloomberg BNA invoice, with your complete credit card information recorded in the designated section on the front of your Bloomberg BNA invoice, and send it to the above address. Or, you can call Bloomberg BNA's Customer Contact Center at (800) 372-1033, option 6, Mon.-Fri., 8:30 a.m. to 7:00 p.m. ET, excluding most federal holidays.
- Electronic Payments: Electronic wire transfers in the amount of your invoice(s) (be sure to include all invoice numbers being paid) may be made to:
- Wachovia Bank NA
- Washington , D.C.
- ABA #054001220
- Account #2000026802044
- Account Name: BNA ACH Wire Account
Q: When is payment due for my Bloomberg BNA invoice?
Payment is due within 30 days from the date of the invoice.
Q: How can I request a copy of my Bloomberg BNA invoice?
A: To request a copy of your Bloomberg BNA invoice, call Bloomberg BNA's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., 8:30 a.m. to 7:00 p.m. ET, excluding most federal holidays. You also can complete the Account Status/Feedback or General Inquiry form to send your request to us electronically.
Q: When can I expect to receive my Bloomberg BNA invoice for a new or renewal subscription?
A: You should expect to receive an invoice for a new subscription approximately 30 days after placing your order. The invoice for your renewal subscription will be sent 120 days before your subscription expires.
Q: How do I read my Bloomberg BNA Statement?
A: View the Bloomberg BNA Statement Guide.