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Global Employee Assistance Programs: Sustaining a Resilient Global Workforce



Wednesday, March 27, 2013
Product Code - INAU01
Speaker(s): Rensia Melles, Manager Global Solutions at Shepell.fgi
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Stress has become the most recognized word in the English language. Corporate and government recognition of the personal and economic impact of stress and other mental health concerns are driving changes in employer/employee relationships and government legislation around the globe.

For employers to introduce an EAP is a natural choice. However, employers often struggle to implement their vision at the local level or gain the local HR/manager support needed to reap the benefits of an EAP with regard to health and productivity. Cultural values and availability of local resources impact both employees’ interpretation of issues at hand and the local effectiveness of EAP solutions to create sustainability and resilience.

Join Rensia Melles, Manager of Global Solutions at Shepell.fgi, as she:

•Presents a review of employee and organizational challenges to health and productivity
•Discusses how EAP can contribute to both employee and organizational resilience
•Identifies intercultural considerations within workforces and in selecting providers
•Outlines guidelines for implementing EAPs that balance between global quality standards and local sensitivity & best practices

If you are managing a global workforce or collaborating with HR colleagues around the globe, this presentation will provide you with insights into the cultural factors that affect employee and organizational resilience. If you are managing or planning to implement a global EAP, this presentation will provide insights into best practices and trends in implementing successful global EAP programs.

Register quickly and easily online to secure your space now. Or, please call 1-800-372-1033 option 6, then sub-menu option 1, and refer to date and title of conference. Lines are open Monday through Friday from 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays.

Don't miss this opportunity to hear a lively, dynamic presentation. Not only are Webinars an excellent way for you to stay current; with Bloomberg BNA you also get:
Quality. Count on it. Nothing is canned.
Objectivity. Bloomberg BNA provides you with the best and most objective information. Unlike other companies, we don't use our Webinars as a forum to sell outside solutions.
Affordability. Bloomberg BNA Webinars are inexpensive compared to the cost of travel to attend a conference. Plus, you may use a speakerphone and invite as many of your colleagues as you want to listen in-all for the price of a single registration.
Convenience. No airlines. No travel. No time out of the office.

In addition, you'll receive:
Personal attention. Once you've registered, send your questions in advance to sharper@bna.com and they'll be included in the program. You'll also have a chance to ask your questions during the Webinar.
Follow-up materials. You need no materials upfront to follow along to our live conference. But Bloomberg BNA always issues a follow up e-mail with contact information for our speakers, as well as other materials related to the topic.
1.5 HRCI credits by attending this Webinar. Find out how.
HRCI

Rensia Melles, Manager Global Solutions at Shepell.fgi

Rensia2
Rensia Melles, Manager Global Solutions at Shepell.fgi, obtained a Masters Degree of Social Psychology at University of Amsterdam in the Netherlands. During her studies she specialized in attitudes and group dynamics, as well as the development of managerial/communicator skills. Rensia has been working in the international EAP industry for over 15 years. She pioneered the implementation of expatriate and local EAP around the world with FGIworld. In her current role at Shepell.fgi, she is the in-house Subject Matter Expert with regard to global EAP services and application of clinical and cultural best practice. In this capacity she works closely with customers and the global clinical operations team to design and implement customized solutions and new clinical services, as well as monitoring and advising on global mental health and EAP trends. Rensia provides problem solving support and consultation to corporate customers and external service delivery partners as well as internal customers. Over the years she has delivered numerous presentations and published articles in Canada, the USA and India. Her professional experience includes teaching managerial/communication skills at the University of Amsterdam and in Toronto, Canada at a leading management development institute.