Internet: www.bna.com/bnabooks (Select a category and then select a publication.)
Phone: 1.800.960.1220 Outside U.S. and Canada: 1.732.476.6397
Mail: Bloomberg BNA P.O. Box 7814 Edison, NJ 08818-7814
Enjoy a 10% discount off the list price when you order from our online store. Use code BNAWEB13.Please Note: Discounts cannot be combined. All prices are subject to change without notice.
All domestic orders are shipped via United Parcel Service (UPS) unless another method of shipment is specified. All shipments are FOB Origin (Edison, NJ). A packing slip accompanies each shipment. Same-day shipment is available for an additional $30 on all orders called in before 11:00 a.m. ET.
All foreign orders (outside the U.S.) will be shipped by air via Federal Express unless specified otherwise. Shipping and handling charges are $75 for the first book and $35 for each additional book for each shipping location. Customers will be responsible for any applicable customs or taxes. All orders must be paid in U.S. dollars. Pro forma invoices are available if requested.
For billed orders, invoices are mailed to the billing address; payment is due within 30 days. Each invoice includes the cost of the books, applicable sales tax, actual shipping costs, and a handling fee.
G.S.T. (7%) will be added to Canadian orders. An additional handling fee is charged to all foreign shipments.
For prepaid orders (U.S. and Canada), remit the cost of the books, applicable sales tax, and shipping charges of $15 for the first volume, $8 for each additional volume, for each shipping location.
If your organization is tax-exempt, enclose or fax a copy of your certificate with your order.
Make checks payable to BNA. Mail to:
Bloomberg BNA P. O. Box 7814Edison, NJ 08818-7814
We also accept payment by VISA, MasterCard, and American Express.
Our secure server software encrypts all your personal information (including credit card number, name and address) with 128 bit encryption, currently the most secure encryption software available. This encryption prevents your information from being read as it travels over the internet.
Additionally, most banks either cover all the charges that result from unauthorized use of your credit card or may limit your liability to a very small amount.
Customers will be placed on standing order to receive new editions and/or supplements of selected titles as they are published. Titles shipped on standing order are noted. Customers have the option of declining this service upon placing their order or at any time thereafter by contacting us at 1.800.960.1220 or via e-mail at firstname.lastname@example.org. Customers will be invoiced at time of shipment. Returns will be accepted under the standard returns policy. Government, retail, and wholesale accounts will not receive automatic Standing Order shipments.
Supplements are published as the laws change. We make an editorial decision on the importance of the change when we schedule the publication of a supplement. Most of our supplements are published annually, however, there are a few titles that require more regular supplementation.
Any supplement published within three months of your purchase will be sent to you free of charge.
You can order any Bloomberg BNA book with confidence that your satisfaction is guaranteed. If you are not completely satisfied with your order, simply return it within 30 days of receipt for a full refund or cancellation of charges.
Customers may return any order within 30 days for a full refund or cancellation of the invoice. The customer must return via UPS only, with a copy of the original invoice, only unmarked and resalable books to the address listed below for proper credit. Partial returns of prepacks and bundled titles are NOT allowed. The customer will receive full credit for all UPS shipping expenses.
Send returns via UPS to:
Bloomberg BNAAttn.: Returns Department30 Mayfield AvenueEdison, NJ 08817
Book retailers and wholesalers; educational, public, and government libraries; and students are entitled to discounts. For details, call Bloomberg BNA Customer Relations at 1.800.960.1220 or 1.732.476.6397.
Individuals ordering multiple copies of the same book are entitled to the following discounts:
5 to 9 copies . . . . . . . . . . .10%10 to 29 copies . . . . . . . . . 15%30 to 59 copies . . . . . . . . . 20%60 to 119 copies . . . . . . . . 25%120 or more copies . . . . . . 30%
Orders placed on our website receive a 10% discount with code BNAWEB12. Only one type of discount can be honored for each order.