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Customer Service
Toll-Free Phone:
1-800-372-1033
M-F, 8:30 a.m. - 7:00 p.m. ET
(excluding most federal holidays)
customercare@bna.com
Training
BNA Training & Product Support is a unit dedicated to helping subscribers efficiently & effectively get the most from their BNA libraries. Our team of professionals take pride in assisting our customers with a wide variety of product support services. We can support you in your research…whether it is answering just a single content question, retrieving a document, quick search tips, or taking you through an instructor-led training session.
Our training options are designed to meet your information needs, match your learning style and accommodate your schedule.
Hours of Operation:
Monday – Friday, 8:30 am – 7:00 pm, ET
(Excludes most federal holidays)
Ways to Contact Us:
Phone: 1-800-372-1033, option 5
E-mail: training@bna.com
Fax: 301-294-6760
Mailing Address:
BNA's Customer Contact Center
9435 Key West Ave.
Rockville, MD 20850