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Customer Service
Toll-Free Phone:
1-800-372-1033
M-F, 8:30 a.m. - 7:00 p.m. ET
(excluding most federal holidays)
customercare@bna.com
Important Information for Windows ® XP SP2 upgrade
For Windows XP users, Microsoft has released an update called “Service Pack 2” (“SP2”). SP2 provides a series of security enhancements for the Windows XP operating system. As with any update, before installing SP2 you should first check with your internal Information Technology (IT) department/administrator, or consultant. One of the new security features in this SP2 release is a “pop-up blocker.”
BNA Products use pop-ups as part of its functionality, so if you have installed SP2, follow the instructions below to modify this feature.
First, add BNA products as trusted sites:
Second, enable automatic prompting for ActiveX controls.
Third, allow pop-ups for BNA products. This will allow pop-up boxes only from designated sites.
If you have any questions call Client Relations and Training at 800.372.1033 and select option 2.