Consumers Not Sold on Drone Delivery

drone delivery

Drone deliveries may sound convenient, but they’re not necessarily welcome on every doorstep.

Many Americans are not keen on the idea of receiving packages by drone delivery just yet, according to a new survey by the U.S. Postal Service Office of Inspector General.

Companies like, Google, UPS and FedEx would take a hit to their public approval ratings if they were to offer drone delivery services today, the inspector general’s office found. The percentage of people with a positive view toward each brand would drop by about 25 percent for those companies, as well as for the post office itself.

About a third of Americans dislike the idea of drone delivery at all, while another quarter are undecided, the post office’s report said. Those surveyed worried most about the malfunction of flying drones, as well as the theft or mis-delivery of packages.

Forty-four percent of people liked the idea of delivery by drone, citing benefits such as faster service, accessibility for hard-to-reach areas and an eco-friendly alternative to traditional trucks.

The more people know about drone delivery, the more they like the idea, the survey found. When people had previously seen or heard a lot about the concept, their approval of the idea shot up to 75 percent. Drone delivery is also more popular with people who shop online, with nearly 60 percent of frequent e-commerce customers liking the idea.

In August, the FAA released new regulations for small commercial drones that do not allow companies to fly the aircraft beyond a pilot’s line of sight without approval through a special waiver process.

Earlier this year, the Obama administration authorized Google to test its Project Wing delivery service at one of a handful of test sites in the U.S. Meanwhile has partnered with the U.K. government to test drone delivery overseas.