Hotels are treasure troves for hackers, with thousands of customers’ payment card and personal data. Even the Trump Hotels aren’t immune to hackers.
Trump International Hotels Management LLC recently reported a data breach involving 14 Trump properties, including hotels in Washington and New York. The company said the breach was the result of the hack of systems of a third-party vendor which provided booking services, Sabre Hospitality Solutions.
The Sabre hacking also affected Hard Rock Hotels, which revealed a data breach that lasted for seven months and hit 11 properties, including the Hard Rock Hotel & Casino Las Vegas.
Cybercriminals going after hotels isn’t a new thing. Hotelier Wyndham Worldwide Corp. faced three data breaches in 2008 and 2009 that allegedly compromised more than 600,000 payment cards of guests and led to more than $10 million in losses.
The Federal Trade Commission initiated an enforcement action against Wyndham and several of its subsidiaries in June 2012, alleging that their failure to remedy a vulnerable security system allowed the breaches. The case ended up in federal court, where the U.S. Court of Appeals for the Third Circuit affirmed the FTC’s right to sanction poor data security as an unfair business practice. Without admitting or denying any of the regulator’s data security allegations, Wyndham agreed to settle with the FTC.
Hotels now point to free Wi-Fi the way they used to put an “air-conditioned” sign out front, but travelers should think twice before jumping on. Data security professionals told Bloomberg BNA that travelers using public Wi-Fi is one of the easiest ways for hackers to steal sensitive information or plant malware.
Bob Braun, co-chair of the cybersecurity and privacy group at Jeffer Mangels Butler & Mitchell LLP, and Gretchen Ruck, director of business consulting company AlixPartners LLP, told Bloomberg BNA that there are alternatives to Wi-Fi and ways to exercise stronger cyber hygiene before you hit the road:
The FTC recently listed its own summertime cybersecurity tips for consumers.
To keep up with the constantly evolving world of privacy and security sign up for the Bloomberg BNA Privacy and Security Update.
All Bloomberg BNA treatises are available on standing order, which ensures you will always receive the most current edition of the book or supplement of the title you have ordered from Bloomberg BNA’s book division. As soon as a new supplement or edition is published (usually annually) for a title you’ve previously purchased and requested to be placed on standing order, we’ll ship it to you to review for 30 days without any obligation. During this period, you can either (a) honor the invoice and receive a 5% discount (in addition to any other discounts you may qualify for) off the then-current price of the update, plus shipping and handling or (b) return the book(s), in which case, your invoice will be cancelled upon receipt of the book(s). Call us for a prepaid UPS label for your return. It’s as simple and easy as that. Most importantly, standing orders mean you will never have to worry about the timeliness of the information you’re relying on. And, you may discontinue standing orders at any time by contacting us at 1.800.960.1220 or by sending an email to email@example.com.
Put me on standing order at a 5% discount off list price of all future updates, in addition to any other discounts I may quality for. (Returnable within 30 days.)
Notify me when updates are available (No standing order will be created).
This Bloomberg BNA report is available on standing order, which ensures you will all receive the latest edition. This report is updated annually and we will send you the latest edition once it has been published. By signing up for standing order you will never have to worry about the timeliness of the information you need. And, you may discontinue standing orders at any time by contacting us at 1.800.372.1033, option 5, or by sending us an email to firstname.lastname@example.org.
Put me on standing order
Notify me when new releases are available (no standing order will be created)