Hotels provide much-needed places to rest for weary travelers, room service for hungry guests, and a wide range of on-site amenities. They are such lovely places. However, they are prime targets for hackers, with thousands of customers’ payment card information and personal data stored in hotel property management systems. To help hotels and other hospitality companies implement stronger security measures in and around their property management systems, the U.S. government is asking companies to showcase their cybersecurity products and solutions.
The National Institute of Standards and Technology (NIST) and the National Cybersecurity Center of Excellence (NCCoE) Nov. 24 invited organizations to provide technical expertise and products to “support and demonstrate security platforms” for the hospitality sector. According to NIST and the NCCoE, hospitality sector’s property management systems interface with a wide range of hotel information technology system components, including point-of-sale systems, Wi-Fi networks, and door locks. Adding to the complexity, property management systems are often connected to third party business partners’ services, such as on-site restaurants, online travel agents, and other customer relationship applications.
This complex web of hotel connections provides a “broad surface for attack by malicious actors,” NIST and the NCCoE said. Improving the security of these systems will help hotels protect their businesses from data breaches, fraudulent transactions, and other cybersecurity threats, the agencies said.
The project will result in the creation of a cybersecurity practice guide, providing descriptions of practical steps and solutions necessary to effectively security property management systems, according to NIST and the NCCoE.
The cybersecurity dangers targeting hotels aren’t novel or theoretical threats. Earlier this year, Trump International Hotels Management LLC reported a data breach as a result of the compromised systems of a third-party vendor providing booking services. Another hotelier, Wyndham Worldwide Corp., faced three data breaches in 2008 and 2009, which allegedly compromised more than 600,000 payment cards. The breaches lead to a Federal Trade Commission data security enforcement action that was affirmed by a federal appeals court and the hotelier ultimately settled.
To keep up with the constantly evolving world of privacy and security sign up for the Bloomberg BNA Privacy and Security Update
All Bloomberg BNA treatises are available on standing order, which ensures you will always receive the most current edition of the book or supplement of the title you have ordered from Bloomberg BNA’s book division. As soon as a new supplement or edition is published (usually annually) for a title you’ve previously purchased and requested to be placed on standing order, we’ll ship it to you to review for 30 days without any obligation. During this period, you can either (a) honor the invoice and receive a 5% discount (in addition to any other discounts you may qualify for) off the then-current price of the update, plus shipping and handling or (b) return the book(s), in which case, your invoice will be cancelled upon receipt of the book(s). Call us for a prepaid UPS label for your return. It’s as simple and easy as that. Most importantly, standing orders mean you will never have to worry about the timeliness of the information you’re relying on. And, you may discontinue standing orders at any time by contacting us at 1.800.960.1220 or by sending an email to email@example.com.
Put me on standing order at a 5% discount off list price of all future updates, in addition to any other discounts I may quality for. (Returnable within 30 days.)
Notify me when updates are available (No standing order will be created).
This Bloomberg BNA report is available on standing order, which ensures you will all receive the latest edition. This report is updated annually and we will send you the latest edition once it has been published. By signing up for standing order you will never have to worry about the timeliness of the information you need. And, you may discontinue standing orders at any time by contacting us at 1.800.372.1033, option 5, or by sending us an email to firstname.lastname@example.org.
Put me on standing order
Notify me when new releases are available (no standing order will be created)