Workplace Tensions Rise as Election Day Approaches

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By Genevieve Douglas

Nov. 3 — With less than a week until the presidential election, political tensions in the office have doubled, and HR is playing referee.

According to new research from the Society for Human Resource Management, more than one-half (52 percent) of organizations indicate that there is greater political volatility in the workplace in this presidential election compared to others, double the percentage who said the same thing in May (26 percent).

When asked to elaborate, 70 percent of surveyed HR professionals said employees were more concerned about the candidates than ever before, citing their employees’ impression that one candidate or the other seems unfit and expressing overall dissatisfaction with the election. Additionally, 60 percent of HR professionals said employees were more vocal about their political opinions and 55 percent said employees believed that the presidential candidates were more polarizing than in previous years, SHRM said.

Some 5 percent of HR professionals said employees at their organizations had violated policies on political activities at work, SHRM found.

These findings “are not terribly surprising given the rhetoric we hear” around this election, Evren Esen, SHRM’s director of workforce analytics, told Bloomberg BNA Nov. 2.

Politics are definitely seeping into the workplace, despite that subject being one that employees typically shy away from to avoid conflict or disagreement, Esen said.

SHRM surveyed over 450 randomly selected HR professionals across the country.

HR as Referee

To prevent conflict, HR should consider setting boundaries, Rosemary Haefner, chief human resources officer at online jobs website CareerBuilder, told Bloomberg BNA via e-mail Nov. 3.

For example, some companies have rules against soliciting campaign donations, posting political signs or holding political rallies in work areas, Haefner said, while others have policies that don’t allow wearing campaign gear or clothing with political slogans, and that don’t allow employees to express political views in work e-mails.

According to Haefner, it’s important that HR recognize that there’s “a thin line between freedom of expression and a potential source of conflict.” To encourage civil discussions, HR might want to consider conducting respect and dignity behavioral training for all employees, emphasizing tolerance for different ideas and beliefs, she said.

Further, HR must ensure the company’s harassment policies are posted and the harassment complaint system is publicized, that workers are trained in the company’s harassment complaint process and that employees are aware of anti-harassment guidelines, Haefner recommended.

Overall, an organization’s goal should be to create a culture of open dialogue and mutual respect, “but if conversations do turn heated, encourage employees to walk away,” she advised.

Elections May End, but Politics Remain

Even after the Nov. 8 election, the tensions may remain, Doug Walker, manager of HR services for HR administrator Insperity in San Diego, told Bloomberg BNA Nov. 3. “I think that what we’re seeing is an increased level of stress that the political theme is part of,” Walker said. “People are carrying heavy loads these days.”

According to Walker, the most powerful way to control behavior in the workplace is through embracing company values. If companies have corporate values that they really practice and employees follow, a lot of behavior issues go away, or don’t even occur in the first place, he said. To lay the ground work for this kind of corporate culture, supervisors have to manage the relationships of their people, and employees have to keep their tempers in check if they want to continue successfully in their careers, Walker said.

One problem is that political conversations in particular can get heated very quickly because employees “think there’s a lot at stake,” Walker said.

Haefner commented that supervisors must remember subordinates often look up to them, “so modeling the right behavior is imperative when in a leadership role.”

“As a manager your job is also to be a mentor. Employees should be learning from you. If employees see their managers’ water cooler chats getting heated, they’ll likely think that behavior is OK,” she said.

To contact the reporter on this story: Genevieve Douglas in Washington at gdouglas@bna.com

To contact the editor responsible for this story: Tony Harris at tharris@bna.com

For More Information

An infographic of SHRM’s findings is available at https://magic.piktochart.com/output/17256448-political-volatility-poll.

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